person opening faucet

Facing an emergency plumbing issue can be a stressful and potentially costly situation

Here are steps to take if you find yourself in this situation:

Turn Off the Water: The first and most crucial step is to locate your main water shut-off valve and turn it off. This valve is typically located near the water meter or where the main water supply enters your home. Shutting off the water will prevent further water damage until the issue is resolved.

Assess the Situation: Determine the severity of the plumbing emergency. Is it a burst pipe, a leaking faucet, a clogged drain, or a sewage backup? Understanding the nature of the problem will help you decide on the next steps.

Call an Emergency Plumber: Contact a licensed and experienced emergency plumber immediately. Look for local plumbers who offer 24/7 emergency services. Provide them with a detailed description of the problem so they can come prepared.

Contain the Damage: While waiting for the plumber to arrive, take measures to limit further damage. Use towels, buckets, or containers to collect water from leaks or burst pipes. If you have a leaking faucet, turn off the water supply to that specific fixture. For a toilet overflow, turn off the water supply behind the toilet.

Turn Off the Electricity: If water is leaking near electrical outlets or appliances, it’s crucial to turn off the electricity to prevent electrical hazards. Do this only if it’s safe to access the electrical panel without coming into contact with water.

Open Drains and Faucets: To relieve pressure in the plumbing system, open faucets and drains throughout the house. This can help reduce the risk of further damage and water buildup.

Stay Safe: Avoid trying to fix the issue yourself unless you have plumbing experience. DIY attempts may worsen the situation or lead to injury. Wait for the professional plumber to arrive.

Document the Damage: Take photos or videos of the plumbing emergency and any resulting damage for insurance purposes. This documentation can be helpful when filing a claim.

Consider Turning Off the Gas: If your plumbing emergency involves a gas appliance, like a gas water heater, and you suspect a gas leak, turn off the gas supply to that appliance and leave the area immediately. Contact the gas company for assistance.

Plan for Future Emergencies: After the immediate issue is resolved, consider developing a plumbing emergency plan. Know the location of shut-off valves, keep contact information for emergency plumbers handy, and be prepared for unexpected plumbing issues.

Remember that safety should be your top priority during a plumbing emergency. By following these steps and calling a professional plumber, you can mitigate damage and ensure a swift resolution to the problem.